In this role, you will:
- Provide system administration for on premise and cloud servers
- Respond to and resolve requests or issues assigned through the ticketing system and ensure SLA is met
- Proactively monitor the performance, manage and maintain server, storage, backup and system security
- Define and document SOP, best practices, detailed system infrastructure designs, configurations and other related documentations
- Ensure the security of the system infrastructure by implementing industry best practices regarding privacy, security, and regulatory compliance that in line with IT security policy
- Provide after-hours support for infrastructure-related emergencies as well as maintenance
- Maintain inventory and asset configuration documentation
- Assist with vendor evaluation, recommendation and negotiations
- Manage vendors and ensure services deliverable
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system infrastructure
- Collaborating with other departments to support the organization’s cybersecurity framework
You are a great fit if you have:
- Bachelor’s Degree in computer science or any IT related field
- At least 3 years of working experience in a similar role
- Experience with server administration and cloud technology are preferred
- Able to implement, administer, and troubleshoot Windows, Linux, Server Virtualization, DNS, Backup, Storage, End Point Security Suite and etc
- Enthusiasm for continual learning, as well as able to contribute well in a team
- Good written and verbal communication skills
- Ability to think through problems and visualize solutions
